Advanced Protection for Your DJI Matrice 4TD
Protect your DJI Matrice 4TD against unexpected incidents with the DJI Care Enterprise Plus program. This official DJI protection plan provides 12 months of coverage against accidental damage occurring during normal use, including drops, impacts, water damage, signal interference and operating errors.
In the event of an incident, DJI covers repairs or replacements for your device, with no deductible or additional charges, subject to the coverage limit associated with your product. This plan helps you manage unexpected costs and minimise disruptions to your professional operations.
Unlimited Free Repairs and Replacements
Throughout the coverage period, DJI Care Enterprise Plus entitles you to an unlimited number of free repairs or replacements, provided that the cumulative cost of all interventions remains within the coverage limit. You also benefit from priority service through DJI’s official repair centre, with no deductible to pay.
Shared Coverage Across Your Entire Fleet
DJI Care Enterprise Plus also allows you to pool coverage limits across multiple eligible DJI Enterprise devices. When several products are enrolled in the program within 30 calendar days of the initial activation, their respective coverage amounts can be shared.
This feature provides greater flexibility in managing your fleet and allows you to distribute coverage resources across your various professional equipment.
Repair Service with Round-Trip Shipping Included
In the event of a repair, DJI covers the round-trip shipping costs for sending your drone to the official repair centre. This service is available in geographical regions covered by the program, including the European Union.
You therefore benefit from a simplified repair process, with no additional shipping costs to pay upfront.
Activation and Renewal Requirements
To benefit from DJI Care Enterprise Plus, the following conditions must be met:
- Initial subscription: The service must be linked to a new, unactivated DJI Matrice 4TD, or to a device activated less than 15 days ago. After this period, DJI video verification is required.
- Coverage period: 12 months from the date of service activation.
- Renewal: The plan must be renewed before the current contract expires or within 15 days following its expiration.
- Plan type: Renewal must be completed under the same plan type. Switching from Basic to Plus, or vice versa, is not permitted.
- Maximum duration: The program can be renewed for up to three consecutive years in total.
DJI Enterprise