Comprehensive Protection for Your DJI Matrice 4E
Protect your DJI Matrice 4E against unexpected incidents with the DJI Care Enterprise Plus program. This official DJI protection plan provides 12 months of coverage against accidental damage occurring during normal use, including impacts, collisions, water damage, signal interference and operating errors.
In the event of an incident, DJI covers repairs or replacements for your device, with no deductible, subject to the coverage limit specified in your contract. This plan helps you manage costs associated with unexpected incidents.
Round-Trip Shipping Costs Covered
The DJI Care Enterprise Plus program includes round-trip shipping costs for sending your drone to the official DJI repair centre. In regions covered by the service, including the European Union, you benefit from a simplified repair process with no additional shipping costs to pay upfront.
Coverage of Up to €4,000
DJI Care Enterprise Plus for Matrice 4E provides a coverage limit of up to €4,000 over a 12-month period. This amount covers successive repairs or replacements, provided that the cumulative cost of all interventions does not exceed the limit specified in your contract.
Activation and Renewal Requirements
To benefit from DJI Care Enterprise Plus, the following conditions must be met:
- Initial subscription: The service must be linked to a new, unactivated DJI Matrice 4E, or to a device activated less than 15 days ago. After this period, DJI video verification may be required.
- Coverage period: 12 months from the date of activation.
- Renewal: The plan must be renewed before the current contract expires or within 15 days following its expiration.
- Maximum duration: The program can be renewed for up to three consecutive years in total.