Advanced Protection for Your DJI Matrice 4D
Protect your DJI Matrice 4D against unexpected incidents with the DJI Care Enterprise Plus program. This official DJI protection plan provides 12 months of coverage against accidental damage occurring during normal use, including drops, collisions, water damage, signal interference and operating errors.
In the event of an incident, DJI covers repairs or replacements for your device, with no deductible or additional charges, subject to the coverage limit specified in your contract. This plan helps you control costs associated with unexpected incidents and minimise disruptions to your professional operations.
Unlimited Free Repairs and Replacements
Throughout the coverage period, DJI Care Enterprise Plus entitles you to an unlimited number of free repairs or replacements, provided that the total cost of all interventions remains within the coverage limit. You also benefit from priority handling through DJI’s official repair centre, with no deductible to pay.
Shared Coverage Across Your Entire Fleet
DJI Care Enterprise Plus also allows you to share coverage limits across multiple eligible DJI Enterprise devices. When several products are enrolled in the program within 30 calendar days of the initial activation, their respective coverage amounts can be pooled and shared. This feature provides greater flexibility in managing and protecting your drone fleet.
Simplified Service with Shipping Included
In the event of a repair, DJI covers round-trip shipping costs to the official repair centre in regions covered by the program, including the European Union. This provides a simplified after-sales service experience and efficient support throughout the entire process.
Activation and Renewal Requirements
To benefit from DJI Care Enterprise Plus, the following conditions must be met:
- Initial subscription: The service must be linked to a new, unactivated DJI Matrice 4D, or to a device activated less than 15 days ago. After this period, a DJI video verification is required.
- Coverage period: 12 months from the date of activation.
- Renewal: The plan must be renewed before the current contract expires or within 15 days following its expiration.
- Plan type: Renewal must be completed under the same plan type. Switching from Basic to Plus, or vice versa, is not permitted.
DJI Care Enterprise Plus for Matrice 4D provides an advanced protection solution to safeguard your investment, manage maintenance costs and ensure the continuity of your professional operations.