This extended warranty must be registered within 48 hours of drone activation. For an additional fee, you can access up to 3 replacement units over a 2-year period.
This service also includes Flyaway coverage. A replacement for a flyaway incident costs €1,139.
DJI Care Refresh covers all components of the Mavic 3 Cine drone, including the airframe and gimbal. If you choose to have your gimbal replaced at an official DJI Repair Center, the new gimbal will be covered by DJI Care Refresh, allowing you to fly your drone with peace of mind.
*Replacement services cover only the airframe and the gimbal replaced at an official DJI Repair Center.
Express is a new option that allows you to skip the damage assessment and quotation process. The DJI Service Center will immediately ship a replacement unit upon receiving your damaged drone.
Your device can be replaced if the damage occurs during normal use.
Receive priority replacement units, significantly reducing the time it takes to get back in the air.
For an additional fee, DJI Care Refresh offers up to three replacement units over a two-year period. The plan covers various types of accidents, including water damage and collisions. Replacement units are either brand-new or equivalent to new in terms of performance and reliability.
VIP support from DJI product experts is readily available via chat or email through your DJI account.
If you are located in the region where you purchased your device, DJI will cover the shipping costs.
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